The vast majority of our time at work is spent trudging through redundant and outdated workflows, says operations visionary Salvatore Cali. Laying out the most common time-wasting pitfalls, he urges policy leaders and businesses to reevaluate what they ask of both employees and consumers. "By rethinking the true purpose of each task, you will discover what is waste and what is the real gold of your company: the creation of value," says Cali.

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