At 11:00 PM on March 14 2003, an emergency services operator in the United Kingdom answered a phone call on the nation’s 999 helpline. The person on the other line was silent. As was protocol, the operator transferred the call through to the ‘Silent Solutions’ department, where the call was ultimately disconnected.

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Episode narrated by the Anonymous Host
Episode written by Elsha McGill

Episode researched by Erin Munro

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