Follow the All Ears English Podcast for more episodes with Lindsay and Michelle. Do you work in customer service? What can you say if your customer is angry, you agree with them, but you cannot say bad things about your company? Get the best English phrases for this situation today. This episode was originally published as Episode 502 on the All Ears English Podcast. Go here to follow All Ears English Learn more about your ad choices. Visit podcastchoices.com/adchoices