Amy Edmondson (Right Kind of Wrong: The Science of Failing Well) is a professor and author. Amy joins the Armchair Expert to discuss why she was drawn to studying organizational learning, what psychological safety is, and how systems exist to make societies better. Amy and Dax talk about why working groups can have different interpersonal climates, the definition of learning behaviors, and what the three types of failure are. Amy explains that vulnerability can actually be a desirable trait, how to take smart risks, and why apologies exist. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.