Zeynep Ton believes that low-wage work (in childcare, customer service, assembly lines and other essential industries) is front-line work — and that pay should be adjusted accordingly. She makes the case that fair and competitive compensation for front-line workers is a better business model, with a nearly endless list of benefits for people and society at large. Listen in to learn how higher pay leads to higher productivity, better services, and happier people everywhere.

For the full text transcript, visit go.ted.com/BHTranscripts

Hosted on Acast. See acast.com/privacy for more information.